Ripple Out Ltd
Privacy Policy
How we collect, use, and protect your personal information.
Overview
Ripple Out Ltd ("we", "us", "our") is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how it is handled.
This policy applies to all personal data collected through rippleout.co.uk, samtate.co.uk, and any related coaching, workshop, or methodology services provided by Ripple Out Ltd.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Ripple Out Ltd is the data controller for personal data collected through our services.
This policy was last reviewed in 2025. We will update it as our services evolve and notify you of any significant changes.
What We Collect
We only collect information that is necessary for the purposes set out in this policy. The personal data we may collect includes:
| Data Type | How Collected | Purpose |
|---|---|---|
| Name and email address | Contact form on website | To respond to your enquiry |
| Enquiry details | Contact form on website | To understand your coaching needs |
| Email address | Newsletter sign-up | To send you relevant communications |
| Coaching session notes | During coaching engagement | To support the quality of your coaching |
| Payment information | Invoice or payment processor | To process payment for services |
| Usage data | Website analytics | To understand how people use our site |
We do not collect sensitive personal data unless it is volunteered by you in the course of a coaching engagement, in which case it is handled with the strictest confidence in accordance with our Code of Ethics.
How We Use It
We use your personal data only for the purposes it was collected. Specifically:
Enquiries. When you contact us via the website, we use your name, email, and message to respond to you. We do not add you to any mailing list without your explicit consent.
Coaching. Session notes and personal information shared during coaching are held securely and used solely to support your coaching engagement. This information is never shared with third parties without your consent, except where required by law or where there is a credible risk of harm.
Communications. If you have subscribed to our mailing list, we use your email address to send relevant updates, resources, and information about our services. You can unsubscribe at any time.
Payments. Payment information is processed securely through our payment providers. We do not store card details.
The legal basis for processing your data is either your consent, the performance of a contract (coaching services), or our legitimate interests in running a professional coaching practice.
Third Parties
We use a small number of trusted third-party services to operate our business. Each has its own privacy policy and handles data in accordance with applicable law.
| Service | Purpose |
|---|---|
| Squarespace | Website hosting and contact form data |
| Mailchimp | Email newsletter management |
| Zoom | Video coaching sessions |
| Stripe / bank transfer | Payment processing |
| Google Analytics | Website usage analytics |
| Claude (Anthropic) | AI-assisted content and business operations — no client personal data is entered |
We do not sell, rent, or trade your personal data with any third party for marketing purposes.
All data is stored and processed within the UK or EEA, or with providers who meet UK GDPR adequacy standards.
Your Rights
Under UK GDPR you have the following rights regarding your personal data:
Access
You can request a copy of the personal data we hold about you.
Rectification
You can ask us to correct any inaccurate or incomplete data.
Erasure
You can ask us to delete your personal data where there is no legitimate reason to retain it.
Restriction
You can ask us to restrict how we process your data in certain circumstances.
Portability
You can request your data in a structured, commonly used format.
Objection
You can object to processing based on legitimate interests at any time.
To exercise any of these rights, please contact us at sam@samtate.co.uk. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses cookies — small text files stored on your device — to help the site function and to understand how it is used.
Essential cookies are necessary for the site to work and cannot be switched off.
Analytics cookies are set by Google Analytics and help us understand which pages are visited and how people navigate the site. This data is anonymised and aggregated — we cannot identify individual visitors from it.
You can control cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Ripple Out Ltd
Company No. 16792797 · Registered in England and Wales
Last reviewed: 2026 · This policy will be reviewed annually and updated as our services evolve.